Terms and Conditions
Effective Date: August 2021
IMPORTANT NOTICE: THESE TERMS OF SERVICE CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS AS DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW. PLEASE READ CAREFULLY.
ACCEPTANCE OF TERMS
Your use of the Site, tools, services, Content (as defined below) and/or products, including your shopping on the Site and any commercial communication between you and us (referred to collectively as the "Services") is subject to these Terms.
CHANGES TO THE TERMS
We may, at any time and for any reason, make changes to the Terms. The most recent version of the Terms will be posted on the Site and you should regularly check for the most recent version. The most recent version is the version that applies. If the changes include material changes that affect your rights or obligations, we will notify you of the changes by reasonable means, which could include notification through the Site or via the most recent email address you have provided to us. If you continue to use the Services after the changes become effective, then you shall be deemed to have accepted those changes. If you don’t agree to these changes, you must cease using the Services.
You may be required to create an account to use some of the features of the Services. You must keep your password confidential and you are solely responsible for maintaining the confidentiality and security of your account, all changes and updates submitted through your account, and all activities that occur in connection with your account. In creating an account, you represent to us that all information you provide in such process is true, accurate and correct, and that you will update your information as necessary to keep it accurate. You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, create multiple accounts except as otherwise authorized by us, or provide or use false information. You agree to notify us immediately of any unauthorized use of your account by contacting us at the information provided below and to change your password.
RoomAndDecor.com may sell products made for children, but it is Room And Decor’s intention to only sell such products to adults. If you are under the age of majority in your jurisdiction, you may use the Services only with involvement of a parent or guardian. It is Room And Decor’s intention to never collect or maintain information from children at the Site unless the disclosure of such information is done with verifiable parental or guardian consent.
PLACING AN ORDER ON RoomAndDecor.COM
Order Acceptance and Billing:
All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms and may result in order cancellation. Prior to accepting an order, we may also request additional information from you. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud checks. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. RoomAndDecor.com may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.
By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s). You will not be charged for most orders until the order has shipped.
RoomAndDecor.com reserves the right to limit the quantity of items purchased per person, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will notify you should such limits be applied. RoomAndDecor.com also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of these Terms, reselling shall be defined as purchasing or intending to purchase any product(s) from RoomAndDecor.com for the purpose of engaging in a commercial sale of that same product(s) with a third party.
RoomAndDecor.com cannot confirm the price of an item until after your order is placed. Pricing errors may occur on the Site. RoomAndDecor.com reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from RoomAndDecor.com. RoomAndDecor.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Pricing for products may be different on RoomAndDecor.com from prices available on Room And Decor’s mobile applications (pricing and availability remain subject to confirmation at checkout for mobile users).
Title and Risk of Loss:
All items purchased through RoomAndDecor.com are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon Room And Decor’s tender of the item to the carrier.
Returns and Refunds:
Returns and refunds are available only as described in our Room And Decor’s Return and Exchange Policy. While RoomAndDecor.com will strive to provide returns and refunds, excessive or abusive returns or attempted returns will void our Return and Exchange Policy and any guarantees on future orders.
INFORMATION PROVIDED ON THE SITE
RoomAndDecor.com attempts to be as accurate as possible. However, RoomAndDecor.com does not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. The information on the Site is for information purposes only. Before you act on information you have found on the Site, you should confirm any facts that are important to your decision. Product information contained on the Site may be different from information contained on the product materials due to manufacturer changes. If a product offered by RoomAndDecor.com is not as described, your sole remedy is to return it in unused condition.
RoomAndDecor.COM, ITS AFFILIATES, AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE MATERIALS LOCATED ON THE SITE.
INTELLECTUAL PROPERTY RIGHTS
All content on the Services (including, for example, text, designs, graphics, logos, icons, images, audio clips, downloads, interfaces, information, code and software, and the selection and manner of compilation and presentation) (the "Content"), is owned by RoomAndDecor.com, other content providers (such as Room And Decor’s suppliers) or their licensors, and may be protected by copyright, trademark, and other applicable laws.
Your access to and use of the Service does not grant you any license or right to use any trademark, logo, or service mark displayed on the Services. RoomAndDecor.com, other content providers, or their licensors retain full and complete title to and reserve all rights in the material on the Services, including all associated intellectual property rights. RoomAndDecor.com neither warrants nor represents that your use of materials on the Services will not infringe rights of third parties.
You may access the Services only for your personal and non-commercial use, and you may not modify or delete any copyright, trademark or other proprietary notice relating to the material you access.
All software used on the Services is the property of RoomAndDecor.com or our licensors and protected by United States and international copyright laws. Subject to these Terms, RoomAndDecor.com hereby grants you a limited, non-exclusive, non-sublicensable, non-assignable license to use the Services for your personal, noncommercial use only. This license does not include any: (i) resale or commercial use of the Site or its Content; (ii) any collection and use of any product listings, descriptions, or prices; (iii) any derivative use of the Site or its Content; (iv) any downloading or copying of account information for the benefit of another merchant; or (v) any use of data mining, robots, or similar data gathering and extraction tools. You may not attempt to discover any source code, modify, publish, adapt, transmit, participate in the transfer or sale of, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the Services, in whole or in part. Downloading or copying the Services (including the Content) for other than personal use is expressly prohibited without the prior written permission of RoomAndDecor.com or any other copyright owner. You acknowledge that you do not acquire any ownership rights by accessing, downloading, or copying any of the Services (which includes the Content), nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the Services or use any meta tags or any other hidden text utilizing our names or trademarks, without the express written consent of RoomAndDecor.com.
Without Room And Decor’s prior permission, you agree not to display or use in any manner the RoomAndDecor.com marks.
All rights not expressly granted herein are reserved. You agree to abide by all additional restrictions displayed on the Site as they may be updated from time to time.
RESTRICTIONS ON ACCESS AND USE
When accessing and using the Services, you specifically agree to:
. Only use (or attempt to use) the Site through interfaces provided RoomAndDecor.com;
. Comply with the instructions in any robots.txt file present on the Site;
. Provide all equipment that is necessary to access the Site;
. Protect the security of the password that you use to access the Services and immediately notify RoomAndDecor.com at termsofuse contact@RoomAndDecor.com if you believe or have reason to believe that such security has been breached or that your password has been obtained without your permission.
When accessing and using the Services, you specifically agree not to:
.Engage in activity that is in violation of these Terms or is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;
.Engage in conduct that is fraudulent or otherwise harmful to RoomAndDecor.com, our partners, or any other user;
.Display to others, mirror, or frame the Services, or any component of the Services;
.Access the Services if we have prohibited you from such access;
.Circumvent any rules or terms set forth on the Services including those relating to any promotion, contest or program on the Services;
.Access, tamper with, or use non-public areas of the Services, Room And Decor’s computer systems, or the technical delivery systems of RoomAndDecor.com or Room And Decor’s providers;
.Probe, scan, or test the vulnerability of the Services or breach any security or authentication measures;
.Interfere with the access of any user, host or network, including, without limitation, by sending a virus, overloading, flooding, spamming, or mail-bombing the Site;
.Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure intended to protect, limit access to, or control the Services;
.Decipher, decompile, disassemble, or reverse engineer any of the software used on or in connection with the Services;
.Collect any personally identifiable information from users of the Services or use any such information found on the Services;
.Use a third party's credentials, conceal your true IP address, or otherwise impersonate or misrepresent your identity, your affiliation with any person or entity;
.Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;
.Use the Services to determine whether a third party holds any type of account, or to learn about or verify information about the account that is not yours;
.Use the Services to advertise or perform any commercial solicitation;
.Use any meta tags or other hidden text or metadata utilizing a RoomAndDecor.com trademark, logo, URL, or product name without Room And Decor’s express written consent.
.Infringe any patent, trademark, trade secret, copyright, or other proprietary rights of any party;
.Engage in activity that may interrupt, destroy, or limit the functionality of the Services or of any computer software or hardware or telecommunications equipment;
.Disrupt the normal flow of dialogue or act in a manner that negatively affects other users' ability to engage in real time exchanges;
.Interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service;
.Provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act; and/or
.Collect or store personal data about other users in connection with the prohibited conduct and activities set forth in the above paragraphs.
.Extract any content or information from the Site (whether by manual or automated means) for any commercial purpose.
You likewise agree that you will not attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this list of bulleted items, or attempt, permit, encourage, assist, or allow any other violation of these Terms.
You agree not to, directly or indirectly (e.g., through a third party), attempt to access, search, or otherwise use the Services (such as by attempting to retrieve information from or about the Services) through the use of any engine, software, tool, agent, device, or mechanism (including, without limitation, spiders, robots, crawlers and data mining tools) other than generally available third-party web browsers that (1) provide accurate and complete User-Agent information in the HTTP header, such as Safari, Firefox, Chrome, and Internet Explorer and (2) have not been modified with plugins or otherwise in a manner that facilitates automated or faster-than-normal access to, searching of, or other use of the Services. You also agree not to disregard our robots.txt files (but in the event of a conflict between these Terms and the Services' robots.txt file, the more restrictive of the two shall apply.)
If you are accessing the Services as an employee or agent, you acknowledge that you are extending the permanent consent and authorization described above on behalf of your employer or principal, and you represent that you have authority from that employer or principal to do so.
If you are accessing the Services as an employer or principal, you authorize your employee or agent to extend on your behalf the permanent consent and authorization described above, and you acknowledge that your permanent consent and authorization will bind all of your employees and agents.
CONTENT AND INTERACTIVE SITE FEATURES
You acknowledge that all Content, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom such Content originated. RoomAndDecor.com is not responsible for any Content that you upload, download, post, email, transmit or otherwise make available or access via the Services.
RoomAndDecor.com may provide certain interactive features, such as blogs, for the exchange of ideas and information by visitors. If RoomAndDecor.com provides such features, and you choose to submit content through those features ("Your Content"), you represent and warrant that: (1) you own or otherwise have all necessary rights to Your Content; (2) all information you provide is true, accurate, current and complete, and does not violate these Terms; (3) Your Content will not cause injury to any person or entity; and, (4) you are not under the age of 13.
By posting Your Content, you are granting RoomAndDecor.com (and those authorized by RoomAndDecor.com) a limited, non-exclusive, transferable, royalty-free, perpetual, irrevocable, world-wide license to use, reproduce, distribute, adapt, display, publish, modify, create derivative works from, and translate such content for any educational, promotional, or other purposes without any obligation to compensate you or any other third party in any way for such use. You also grant RoomAndDecor.com (and those authorized by RoomAndDecor.com) the right, but not the obligation, to use the name that you submit with such content.
You are solely responsible for Your Content. RoomAndDecor.com assumes no responsibility or liability arising from the posting of Your Content or for any error, defamation, libel, omission, obscenity, danger, or inaccuracy contained in any posted information or from any failure or delay in removing such content or from your violation of the Children's Online Privacy Protection Act.
You will not insert your own or a third party's advertising or promotional content into your posting.
RoomAndDecor.com reserves the right to monitor content or information provided by Site visitors in its sole discretion, to edit or remove any content that, in Room And Decor’s judgment, does not comply with the foregoing rules, or is otherwise objectionable, inappropriate, or inaccurate. RoomAndDecor.com is not responsible for any user-generated content that is posted on the Site or for any failure or delay in removing such content.
You can terminate your use of the Services at any time by ceasing further use of the Services. We may terminate your use of the Services and deny you access to the Services in our sole discretion for any reason or no reason, including your violation of these Terms. You agree that any termination of your access to the Services may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and/or bar any further access to your account or the Services. You agree that we shall not be liable to you or any third party for the discontinuation or termination of your access to the Services.
AUTOMATED QUERIES ARE NOT ALLOWED
Automated queries may never be sent by you to our Services unless RoomAndDecor.com has provided you with express written permission. "Sending automated queries" includes, among other things:
. using any software that sends queries to our Site to determine how a Website or Webpage "ranks" for various queries;
. "meta searching"; and
. performing "offline" searches on the Site.
INTERSTATE DATA TRANSMISSIONS
You understand that the technical processing and transmission of the Services, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You understand that the Services and software embodied within the Services may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by RoomAndDecor.com and/or content providers who provide content to the Services. You may not attempt to override or circumvent any of the usage rules embedded into the Services. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Services, in whole or in part, is strictly prohibited.
By agreeing to these Terms, you acknowledge that Use of the Services results in interstate data transmissions because of Room And Decor’s network architecture, business practices, and the manner in which electronic communications are processed.
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.
NO RESALE OF SERVICES
You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Services, unless expressly permitted and authorized by RoomAndDecor.com in a separate agreement between you and RoomAndDecor.com.
MODIFICATIONS TO SERVICES
RoomAndDecor.com may modify, refuse to make available, remove, or discontinue, temporarily or permanently, the Services (or any part thereof) and/or delete any Content, data, materials or information stored on the Site or in the Services at any time with or without notice in Room And Decor’s sole discretion. You agree that RoomAndDecor.com shall not be liable to you or to any third party for any such deletion, modification, suspension or discontinuance of the Services or Content.
Your correspondence or business dealings with, or participation in promotions of, advertisers and/or companies found on or through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser and/or company. You agree that RoomAndDecor.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers and/or companies on the Services.
THIRD PARTY CONTENT, LINKS, AND ADVERTISEMENTS
You acknowledge and agree that RoomAndDecor.com is not responsible for the availability of such materials, and does not endorse and is not responsible or liable for any content, advertising, products, services, or other materials on or available from such sites or resources. You further acknowledge and agree that RoomAndDecor.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
You agree, to the fullest extent permitted by applicable law, to indemnify, defend, and hold harmless RoomAndDecor.com and its subsidiaries and affiliates, and as to each, their officers, directors, employees, contractors, agents, licensors, service or third party providers, subcontractors, and suppliers, from and against any and all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees and court costs, arising out of or relating to your access to or use of the Services, any content you post, submit, transmit, or otherwise make available through the Services, your violation of law or infringement of the rights of a third party, your use or misuse of the Services, your connection to the Services, or your other violation of these Terms. RoomAndDecor.com reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in any case, you agree to cooperate with RoomAndDecor.com if and as requested by RoomAndDecor.com in the defense of such matter.
DISCLAIMER OF WARRANTIES
THIS DISCLAIMER SECTION IS AN ESSENTIAL PART OF THIS AGREEMENT. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY MADE TO YOU BY THE MANUFACTURER OF THE ITEM.
THE SERVICES, AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, ADVICE, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES ARE PROVIDED SOLELY ON AN 'AS IS' AND 'AS AVAILABLE' BASIS, AND THEREFORE YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
WE DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THESE DISCLAIMERS INCLUDE, WITHOUT LIMITATION:
. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
. ANY WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING;
. ANY WARRANTIES OF NONINFRINGEMENT;
. THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
. THAT THE SITE WILL BE SECURE;
. THAT THE SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE WILL BE VIRUS-FREE; AND
. THAT COMMUNICATIONS SENT FROM THE SITE ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SERVICES AND THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SERVICES MAY NOT BE SECURE AND MAY BE INTERCEPTED OR OTHERWISE ACCESSED BY UNAUTHORIZED PARTIES. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RoomAndDecor.COM IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR PROPERTY OR DATA THAT RESULTS FROM ANY MATERIALS YOU ACCESS OR DOWNLOAD FROM THE SERVICES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RoomAndDecor.COM OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOU AGREEMENT.
THE PRODUCTS ON OUR SITE ARE INTENDED FOR PERSONAL, NOT COMMERCIAL USE, UNLESS OTHERWISE INDICATED. AS SUCH, YOU ASSUME THE RISK WHEN PURCHASING PRODUCTS FOR A COMMERCIAL OR BUSINESS USE OR APPLICATION.
A SMALL PERCENTAGE OF USERS MAY EXPERIENCE EPILEPTIC SEIZURES WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS ON A COMPUTER SCREEN OR WHILE USING THE SERVICES. CERTAIN CONDITIONS MAY INDUCE PREVIOUSLY UNDETECTED EPILEPTIC SYMPTOMS EVEN IN USERS WHO HAVE NO HISTORY OF PRIOR SEIZURES OR EPILEPSY. IF YOU, OR ANYONE IN YOUR FAMILY OR COMPANY, HAVE AN EPILEPTIC CONDITION, CONSULT YOUR PHYSICIAN PRIOR TO USING THE SERVICES. IMMEDIATELY DISCONTINUE USE OF THE SERVICES AND CONSULT YOUR PHYSICIAN IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS WHILE USING THE SERVICES: DIZZINESS, ALTERED VISION, EYE OR MUSCLE TWITCHES, LOSS OF AWARENESS, DISORIENTATION, ANY INVOLUNTARY MOVEMENT, OR CONVULSIONS.
LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER RoomAndDecor.COM, RoomAndDecor.COM S EMPLOYEES, BOARD OF DIRECTORS, OR INVESTORS, NOR ITS SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR, OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO:
. THE SERVICES, OR ANY OTHER SERVICES OR SITES YOU ACCESS THROUGH A LINK FROM THE SERVICES;
. THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES
. ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US;
. ANY DELAY ON OR INABILITY TO USE THE SERVICES OR ANY INFORMATION, PRODUCTS, OR SERVICES ADVERTISED ON OR OBTAINED THROUGH THE SERVICES;
. Room And Decor’S REMOVAL OR DELETION OF ANY MATERIALS SUBMITTED OR POSTED ON THE SERVICES, OR;
. OTHERWISE ARISING OUT OF YOUR USE OF THE SERVICES;
IN EACH CASE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF RoomAndDecor.COM, ITS SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS, OR ANY OTHER PERSON HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, YOUR LOSS OF PROFITS, ANY THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF, ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS.
YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER RoomAndDecor.COM NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY SELLER, SHOPPER, OR OTHER USER OF THE RoomAndDecor.COM SITES.
NO THIRD PARTY BENEFICIARIES
These Terms are not enforceable by or for the benefit of any third party.
PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and RoomAndDecor.com agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions.
Initial Dispute Resolution. Most disputes can be resolved without resort to arbitration. In the event of a dispute, RoomAndDecor.com or you must the other notice of the dispute. This notice must provide a brief, written description of the dispute, the relief requested and the contact information of the party giving it. You must send any such notice to RoomAndDecor.com by email to contact@RoomAndDecor.com and by U.S. Mail to RoomAndDecor.com, it will send any such notice to you by U.S. Mail and your email address.
The parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with one another, and good faith negotiations shall be a condition to either party initiating a lawsuit or arbitration.
Notwithstanding the foregoing, disputes concerning patents, copyrights, moral rights, trademarks, and trade secrets and claims of piracy or unauthorized use of the Site shall not be subject to arbitration, and the notice and good faith negotiation required by this paragraph shall not apply to these types of disputes.
Binding Arbitration. Except as provided herein, if we cannot resolve a dispute informally, any dispute will be resolved only by binding arbitration to be held in the U.S. state in which you reside. For residents outside the United States, arbitration shall be initiated in Orange, California, and RoomAndDecor.com and you agree to submit to the personal jurisdiction of any state or federal court in Orange, California to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If Room And Decor’s or your claim is solely for monetary relief of $10,000 or less and does not include a request for any type of equitable remedy, the party bringing the claim may choose whether the arbitration of the claim will be conducted, through a telephonic hearing, or by an in-person hearing under the AAA Rules, solely based on documents submitted to the arbitrator.
You or RoomAndDecor.com may choose to pursue a claim in small claims court where jurisdiction and venue over you and RoomAndDecor.com otherwise qualifies for such small claims court and where the claim does not include a request for any type of equitable relief. However, if you decide to pursue a claim in small claims court, you agree to still provide RoomAndDecor.com with advance notice by email to contact@RoomAndDecor.com.
Opt-Out Right. You have the right to opt out and not be bound by the provisions requiring arbitration by sending written notice of your decision to opt out to RoomAndDecor.com by email to contact@RoomAndDecor.com AND by U.S. Mail to RoomAndDecor.com. The notice must be sent within 30 days of your first use of any of the Services. If you do not opt out via this method, you will be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of the provisions requiring arbitration, RoomAndDecor.com will not be bound by them either. If any clause within this Arbitration Section is found to be illegal or unenforceable, that specific clause will be severed from this section, and the remainder of its provisions will be given full force and effect.
Parents, Subsidiaries, Affiliates. This Arbitration Section will also apply to any claims asserted by you against any present or future parent, subsidiary, or affiliated company of RoomAndDecor.com, or any employee, officer, director, or investor of RoomAndDecor.com, and to any claims asserted by any of them against you, to the extent that any such claims arise out of or relate to these Terms (such as with respect to their validity or enforceability), the Services, any person's access to and/or use of the Services, and/or the provision of content, products, services, and/or technology on or through the Services.
Survival. This Arbitration section shall survive any termination of your account or the Services.
CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS.
RoomAndDecor.com and you agree to resolve any dispute will be brought in an individual capacity, and not on behalf of, or as part of, any purported class, consolidated, or representative proceeding. RoomAndDecor.com and you further agree to not participate in any consolidated, class, or representative proceeding (existing or future) brought by any third party arising out of or relating to any dispute with a third party.
The arbitrator cannot combine more than one person's or entity's claims into a single case, and cannot preside over any consolidated, class or representative proceeding (unless we agree otherwise). And, the arbitrator's decision or award in one person's or entity's case can only impact the person or entity that brought the claim, not other RoomAndDecor.com customers, and cannot be used to decide other disputes with other customers.
If any court or arbitrator determines that the class/consolidated/representative action waiver set forth in this section is void or unenforceable for any reason or that arbitration can proceed on a class, consolidated, or representative basis, then the disputes, claims, or controversies will not be subject to arbitration and must be litigated in federal court located in Orange, California.
If any clause within this Class Action Waiver Section is found to be illegal or unenforceable, that specific clause will be severed from this section, and the remainder of its provisions will be given full force and effect.
This Class Action Waiver Section will also apply to any claims asserted by you against any present or future parent, subsidiary or affiliated company of RoomAndDecor.com, or any employee, officer, director, or investor of RoomAndDecor.com, and to any claims asserted by any of them against you, to the extent that any such claims is a dispute.
This Class Action Waiver section shall survive any termination of your account or the Services.
If you are a copyright owner or an agent thereof and believe that any content, information, or communication on the Services infringes upon your copyrights, you may submit a written notice of infringement pursuant to the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the "DMCA"). All notices of infringement should be sent to the Designated Agent of RoomAndDecor.com identified below and should include the following information: (a) an electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the owner of the copyright interest, (b) a description of the copyrighted work that you claim has been infringed, (c) a description of where the material that you claim is infringing is located on the Services, (d) your address, telephone number, and e-mail address, (e) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
If you submit a notice of infringement that knowingly materially misrepresents that any Content, information, or communication on the Services is infringing upon a copyright, you may be held liable for damages and attorneys' fees. If you believe that your content, information, or communication has been removed from the Site due to an erroneous claim of infringement, you may have remedies available to you under the DMCA.
You agree to receive communications from RoomAndDecor.com electronically, such as emails, texts, mobile push notices, or notices and message on this Site, and to retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that RoomAndDecor.com provides to you electronically satisfy any legal requirements that such communications be in writing.
You agree to receive communications from RoomAndDecor.com electronically, such as emails, texts, mobile push notices, or notices and message on this Site, and to retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that RoomAndDecor.com provides to you electronically satisfy any legal requirements that such communications be in writing.
Governing Law and Choice of Forum:
These Terms and the relationship between you and RoomAndDecor.com shall be governed by, construed, and enforced in accordance with the laws of the State of California, excluding its conflict of law provisions, and for claims not subject to arbitration, such claims shall be brought exclusively in the courts located within Orange County, California. You and RoomAndDecor.com agree to submit to the personal and exclusive jurisdiction of the courts located within Orange County, California, and to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
Statute of Limitations:
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
You may not assign or otherwise transfer these Terms, by operation of law or otherwise, without Room And Decor’s prior written consent. Subject to the foregoing restriction, these Terms will be binding on, inure to, and enforceable against the parties and their respective successors and assigns. RoomAndDecor.com may assign these Terms in its sole discretion by providing you notice of the same. For example, RoomAndDecor.com may unconditionally assign or otherwise transfer these Terms to any successor in interest, such as an acquirer of RoomAndDecor.com (via merger, sale of stock, etc.) or a buyer of substantially all of its assets.
The section titles in these terms are for convenience only and have no legal or contractual effect.
If you have any questions or concerns with respect to these Terms or the Site, or to report any violations of these Term, please contact us at:
You must be an individual at least nineteen (19) years of age and a legal resident of the United States to participate in the Rewards Program. The Rewards Program is limited to one (1) membership per person. You may not assign or transfer your Rewards Program membership and any attempt to do so will void your membership. No purchase is necessary to join the Rewards Program. The Rewards Program is intended for individual use only and is void where prohibited by law.
Enrolling in the Rewards Program:
III. Earning Rewards Points:
Members will earn a specified number of rewards points for each $1.00 spent on a qualifying purchase at RoomAndDecor.com. Members may also earn rewards points for other Member actions as determined by RoomAndDecor.com in our sole discretion. RoomAndDecor.com reserves the right to restrict and limit, for any reason, the actions eligible for the earning and redemption of rewards points. You must be logged into your customer account to earn rewards points. Points earned for making qualified purchases on RoomAndDecor.com are awarded solely on the net purchase dollar amount (i.e., all merchandise purchases less any returns), and after any coupons or discounts are applied. No points will be awarded for any taxes or shipping and handling costs. No points will be awarded for PayPal or PayPal Credit payment methods. You remain solely responsible and liable for all applicable taxes on your purchases through RoomAndDecor.com or through your participation in the Rewards Program. No points will be awarded on purchases of gift certificates or purchases where gift certificates or merchant credits are used as the payment method. During select promotional periods, RoomAndDecor.com may, in our sole discretion, may reward additional points on qualifying purchases. Any confirmed or pending purchase made prior to your enrollment in the Rewards Program is not eligible for rewards points. Points earned for making qualified purchases will be posted to Member accounts within a reasonable amount of time after the confirmed shipment of the items purchased.
Redeeming Rewards Points:
You may use your rewards points toward the purchase of other eligible products and merchandise from RoomAndDecor.com. Redeemed points in an order with multiple items will be applied to the highest dollar amount items first and continue to be redeemed so forth. Members may not aggregate Rewards points from multiple accounts or use Rewards points for the purpose of purchasing products on the behalf of others or for the purpose of reselling such products to others.
Limitations and Exclusions:
Rewards points may be used only toward the purchase of other qualifying products and merchandise from RoomAndDecor.com. Rewards points are issued for promotional purposes, have no intrinsic value, and may not be redeemed for cash or anything else of value. You may not transfer or assign rewards points. When redeeming rewards points, the value of the purchase must be equal to or greater the number of rewards points being redeemed. Where the value of the purchase is greater than the number of rewards points being redeemed, you may combine rewards points with a credit card to complete the purchase but rewards points cannot be combined with any other method of payment, including, but not limited to, payment via PayPal and PayPal Credit. You may not use rewards points to pay any taxes or costs related to shipping and handling. You may not use rewards points on any pending or prior purchase. Points are redeemable only on eligible products and merchandise from RoomAndDecor.com and may not be used to purchase products or services from any other site. Unless otherwise stated in the specific terms and conditions of an applicable promotional period, all rewards points will expire six (6) months from the date of issuance. We further reserve the right to close or otherwise restrict your account or refuse access or entry to the Rewards Program at any time at our sole discretion.
You will be given credit for authorized returns by way of the same method of payment that you used to make your purchase (rewards points, credit card, PayPal and PayPal Credit). By way of example, if you make an authorized return for a purchase you made using rewards points and a credit card in combination, RoomAndDecor.com will issue a credit to your customer account of the applicable number of rewards points first, before issuing any additional and applicable credit to a credit card. Where you make a purchase that earns rewards points but the rewards points are not spent, RoomAndDecor.com will remove the rewards points from your customer account when the applicable item is returned. Where you make a return of a purchase that earns rewards points and you spend those rewards points on another purchase, RoomAndDecor.com will deduct the applicable number of rewards points from the total available points in your customer account. If you do not have the available points, the deduction will come out of the return amount to cover the points balance.
RoomAndDecor.com may provide you with the opportunity to give, post or provide review, comments, feedback, ideas or other suggestions, in any form (collectively, "Feedback"), in regard to your use of the Rewards Program. You hereby grant RoomAndDecor.com an irrevocable, worldwide, royalty-free, transferable license and right to use your Feedback. Without limiting the generality of the foregoing, you acknowledge and agree that you grant RoomAndDecor.com the license and right to use any and all Feedback in any manner whatsoever, in its sole and absolute discretion, including, without limitation, the license and right to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works related to, sell and/or distribute any and all Feedback and/or incorporate any and all Feedback into any form, medium or technology throughout the world without restriction and without compensating you in any way. You grant RoomAndDecor.com the right to use the name that you submit in connection with any Feedback. In addition to the other restrictions on your participation in the Rewards Program, you agree not to use false or misleading information, including using a false e-mail address, impersonating any person or entity, or otherwise misleading as to the origin of any Feedback you submit. You are and shall remain solely responsible for the content of any Feedback you make and you agree to indemnify, defend and hold harmless RoomAndDecor.com for all claims resulting from or arising out of any Feedback you submit. RoomAndDecor.com takes no responsibility and assumes no liability for any Feedback submitted by you or any third party.
VIII. Additional Terms
A. Rewards Program Changes: We reserve the right to change these Rewards Terms and/or the Rewards Program from time to time in our sole and absolute discretion without notice. Such changes will become effective and binding immediately upon posting to these Rewards Terms and you will be deemed to have accepted such changes by your continued use of this Rewards Program and/or the purchase of any products or services through RoomAndDecor.com.
- Prohibited Acts:You represent and agree that you will not use this Rewards Program, or allow anyone to use this Rewards Program, (a) in violation of any law, regulation, ordinance or court order, (b) in any manner that could damage, disable, overburden or otherwise impair the ability of RoomAndDecor.com to make this Rewards Program available to other users or to interfere with the use and enjoyment of this Rewards Program by other users, (c) to create, copy, upload, download, store, publish, distribute, broadcast, transmit or otherwise disseminate any content, information or communication that (i) infringes, misappropriates or otherwise violates any third party patent, copyright, trademark, trade secret, right of privacy, right of publicity, moral rights or any other intellectual property right, or (ii) may be deemed libelous or slanderous, (d) to harass, intimidate, threaten or encourage any violence against any person, group or organization, (e) to transmit or otherwise disseminate any spam e-mails, viruses, corrupted files, spyware or malware, or any other software or code that may damage or impair the operation or security of any computer, hardware, software, system or service, (f) to gain or attempt to gain unauthorized access to any computer, hardware, software, system, service, account, communication or information of RoomAndDecor.com, any other users or any third party, (g) to engage in any conduct that could expose RoomAndDecor.com to civil or criminal liability, (h) to purchase products for the purpose of resale or rental or (i) to do anything else that violates these Rewards Terms or any other terms & policies on RoomAndDecor.com.
- Copyright and Trademark Notice:This Rewards Program and its contents may be used only for your personal use. Unless otherwise noted, all content for this Rewards Program, including text, graphics, images, logos and software, is the property of RoomAndDecor.com or its third party content providers and is protected under United States and international copyright laws. You may display, copy, download and print hard copy portions of content appearing on RoomAndDecor.com solely for your own noncommercial use, or to place orders to purchase products or services from RoomAndDecor.com. Except for such expressly permitted uses of content appearing on RoomAndDecor.com, you may not modify, publish, adapt, transmit, participate in the transfer or sale of, exhibit, distribute, display, reverse engineer, decompile, disassemble, perform, reproduce, create derivative works from, or in any way exploit any content appearing on RoomAndDecor.com, in whole or in part. Any unauthorized use of any content appearing on RoomAndDecor.com may violate copyright, trademark and other laws and could result in criminal or civil penalties. You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission of your content on RoomAndDecor.com. You may not use any meta tags or any other hidden text utilizing any trademarks used or owned by RoomAndDecor.com without our express written consent.
- Disclaimer:RoomAndDecor.COM DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, ARISING FROM OR RELATED TO THESE REWARDS TERMS, THE REWARDS PROGRAM, INCLUDING YOUR MEMBERSHIP IN THE REWARDS PROGRAM, AND ANY PRODUCTS AND SERVICES RELATED TO THE REWARDS PROGRAM.
- Limitation of Liability:YOU HEREBY AGREE TO RELEASE RoomAndDecor.COM AND ITS AFFILIATES, INCLUDING ALL OF THEIR EMPLOYEES, DIRECTORS, OFFICERS OR AGENTS, FROM AND AGAINST ANY AND ALL CLAIMS, ACTIONS OR LIABILITIES UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY AND FOR ANY AND ALL DAMAGES, INCLUDING DIRECT OR ACTUAL DAMAGES, LOST PROFITS, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES AND ANY OTHER RELATED FEES OR EXPENSES (INCLUDING ATTORNEYS' FEES) RELATING TO THESE REWARDS TERMS, YOUR MEMBERSHIP IN THE REWARDS PROGRAM OR YOUR USE OF THE REWARDS PROGRAM.
- Communications and Compliance:By enrolling in the Rewards Program, you agree to receive communications from RoomAndDecor.com electronically. We will communicate with you by e-mail or by telephone. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. These Rewards Terms are subject to all other applicable RoomAndDecor.com policies. We may, at any time and for any reason, make changes to the Rewards Terms. The most recent version of the Rewards Terms will be posted on the Site and you should regularly check for the most recent version. The most recent version is the version that applies. If the changes include material changes that affect your rights or obligations, we will notify you of the changes by reasonable means, which could include notification through the Site or via the most recent email address you have provided to us. If you continue to use the services after the changes become effective, then you shall be deemed to have accepted those changes. If you don't agree to these changes, you must cease using the services.
- Choice of Law and Venue:These Rewards Terms and the relationship between you and RoomAndDecor.com shall be governed by, construed, and enforced in accordance with the laws of the State of California, excluding its conflict of law provisions, and for claims not subject to arbitration, such claims shall be brought exclusively in the courts located within Orange County, California. You and RoomAndDecor.com agree to submit to the personal and exclusive jurisdiction of the courts located within Orange County, California, and to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
Last Updated: February 1, 2020.
© by Room And Decor. ALL RIGHTS RESERVED.